Water Alarm help
Questions about your Water Alarm?
Questions about your Water Alarm? You can find installation videos, instructions and answers to frequently asked questions here.
Water Alarm - Installation
Water Alarm - Installation
How do I install the Bosch Smart Home Water alarm (installation)?
If you have not already done so: Download the Bosch Smart Home app from the App Store or Google Play Store and commission the required Smart Home controller. Then open the Bosch Smart Home app, navigate to the device settings and click on "Add devices". Then follow the instructions in the app.
If you would like an even more convenient solution, you are welcome to hire an installation service to install the Water alarm. Please check ourHomepagesimply ask us if we can provide you with the contact details of an installer in your area.
Please note that the installation service is currently only available in selected regions of Germany.
Where should I best place the Bosch Smart Home Water alarm (requirements, mounting, installation)?
The Bosch Smart Home Water alarm should be placed near water-bearing pipes or near a water-bearing appliance. Place the Bosch Smart Home water sensor on a smooth and level surface so that any leaking liquids can be detected optimally.
Can I stick the Bosch Smart Home Water alarm to the floor (requirements)?
The Water alarm should always be placed flexibly in the room. The Water alarm will report if it is moved. Please note that sticking it down could constitute improper use and may invalidate any warranty claims.
How do I reset the Bosch Smart Home Water alarm to the factory settings (reset)?
Remove a battery from the Water alarm. While reinserting the battery, press and hold the button until the LED flashes orange. Release and press again until the LED lights up green. The Water alarm now resets itself to the factory settings.
Why does my Water alarm not react to movement (installation, settings, no function)?
The starting point is the programming of the Water alarm. During this phase, the Water alarm is moved. After successful inclusion in the Bosch Smart Home system, the behavior of the Water alarm is tested when it is moved. However, the Water alarm does not react. No push notification is sent to the Smart Home app either.
The firmware of the Bosch Smart Home Water alarm has been programmed so that the Water alarm does not react to movement for 3 minutes during the teach-in process.
Each time the Water alarm is moved during this time, this function resets itself.
Therefore, leave the Water alarm untouched for at least 3 minutes after completing commissioning.
Water Alarm - Operation
Water Alarm - Operation
Can the Bosch Smart Home cameras be activated by a water alarm (Eyes indoor camera II, Eyes outdoor camera II, functions, settings)?
All cameras integrated in the Bosch Smart Home are activated in the event of a water alarm.
I have pets or children at home. How can I protect the Bosch Smart Home Water alarm against moving (requirements, mounting, installation)?
If the Bosch Smart Home Water alarm is moved by animals or people, you will automatically receive a push notification on your smartphone.
The connection quality between my Bosch Smart Home Water alarm and the Bosch Smart Home controller is very poor. What can I do (connection, range, requirements)?
If the connection between your Water alarm and the Bosch Smart Home controller is poor, either bring the two devices closer together or use the Smart plug compact as a range extender.
What happens if the Water alarm gets wet due to a burst pipe? Will it continue to work (requirements, functions)?
The Water alarm is IP44 splash-proof from all sides. Complete immersion in water must be avoided.
Can I switch off the audible alarm of the Bosch Smart Home Water alarm (settings, functions)?
You can deactivate the alarm yourself on the device and you also have the option of muting the alarm via the Bosch Smart Home app.
Is there a way to automatically shut off leaking water when the sensor is triggered (Water alarm, alarm, settings)?
The focus of the Bosch Smart Home Water alarm is on detecting a possible water leak and not on shutting off water pipes.
How can I extend the range of my Bosch Smart Home Water alarms (connection)?
With the Bosch Smart Home plug compact, you have the option of extending the range of the Smart Home controller.
How can I deactivate the Bosch Smart Home Water alarm if the Smart Home controller crashes and operation via the app is not possible (settings, functions)?
You can deactivate the Bosch Smart Home Water alarm on the device itself by pressing the black button on the underside.
Is the alarm sent to another Bosch Smart Home Water alarm when an alarm is triggered (settings)?
Alarm forwarding is not possible. However, you receive acoustic and visual feedback via the app and integrated Smart LEDs.
Do I receive information when the batteries are empty (Water alarm, Empty battery)?
Your Bosch Smart Home app notifies you when the battery level is below 30%.
My Bosch Smart Home Water alarm is defective due to water damage. How can I dispose of it properly (information)?
Electrical and electronic equipment that is no longer usable and defective or used batteries must be collected separately and recycled in an environmentally friendly manner (European Directive on Waste Electrical and Electronic Equipment). Use the country-specific return and collection systems for the disposal of waste electrical and electronic equipment and batteries.
How many Bosch Smart Home Water alarms can I integrate into my system (requirements, functions, installation)?
There is no limit to the number of devices that can be used with Bosch Smart Home Water alarms. However, please be aware that the response speed of the integrated devices may decrease with very large systems.
How do I reset the Bosch Smart Home Water alarm to the factory settings (reset)?
Remove a battery from the Water alarm. While reinserting the battery, press and hold the button on the back of the Water alarm until the LED flashes orange. Release and press again until the LED lights up green. The Water alarm now resets itself to the factory settings.
Water Alarm - General information
Water Alarm - General information
What happens in the event of a water alarm (requirements, functions, Water alarm)?
If the Bosch Smart Home water sensor detects a leaking liquid, the reporting Water alarm triggers an audible alarm, you receive a corresponding message on your smartphone, integrated Smart LEDs flash blue and, if you have integrated cameras into the system, they provide a live stream.
Can I claim the installation of the Bosch Smart Home Water alarm on my insurance (information)?
If necessary, contact your household contents or building insurance company.
What does the scope of delivery of the Bosch Smart Home Water alarm include?
The scope of delivery of the Bosch Smart Home Water alarm includes the Water alarm itself as well as the Quickstart Guide and the batteries already inserted.
Does the Bosch Smart Home Water alarm also work if it is not connected to the Smart Home controller (requirements, functions)?
You can use the Bosch Smart Home Water alarm without a Bosch Smart Home controller, but you will not be notified via the app in the event of an alarm. For the full range of functions, we recommend using the Bosch Smart Home Water alarm in combination with a Bosch Smart Home controller.
Are spare parts available for my Bosch Smart Home Water alarm?
No spare parts are available for the Bosch Smart Home water sensor. If you have any difficulties with your product, please contact Bosch Smart Home customer service.
How long is the battery life of the Bosch Smart Home Water alarm (empty battery, requirements)?
The typical battery life of the Bosch Smart Home Water alarm is around three years, depending on use.
Which radio protocol does the Bosch Smart Home Water alarm use (information)?
Like the Bosch Smart Home Twinguard, the Bosch Smart Home Motion detector and the Bosch Smart Home Twist, the Bosch Smart Home Water detector uses the Zigbee 3.0 wireless protocol
How can I trigger the water alarm myself (settings, functions)?
Cover both contacts on the underside of the Water alarm with your finger or provide some liquid. Do not hold the triggering detector to your ear.
How loud is the audible alarm of the Bosch Smart Home Water alarm (requirements, information)?
The volume measured at a distance of one meter is 75dbA.
What protection class does my Bosch Smart Home Water alarm have (requirements, information)?
The Water alarm has protection class IP44 and is therefore protected against splashing water from all sides.
Can I integrate the Bosch Smart Home Water alarm as an acoustic signaling device into the alarm system (functions, information)?
The Bosch Smart Home Water alarm cannot currently be integrated into the alarm system as an audible alarm.
What is the range of the Bosch Smart Home Water alarm (connection, requirements, installation, mounting)?
The range of the Bosch Smart Home Controller in the open field is approx. 100m. Structural conditions affect the range. You can use the Smart plug compact to extend the signal.
How does the Bosch Smart Home Water alarm work (functions, information)?
If liquid runs under the Bosch Smart Home Water alarm, the golden contacts on the underside are closed. This closes an electrical circuit and the detector emits an acoustic signal.
What is the best way to clean the Bosch Smart Home Water alarm (maintenance, servicing, requirements)?
Clean the device with a soft, clean, dry and lint-free cloth. To remove heavier soiling, the cloth can be lightly moistened with lukewarm water
Can I use rechargeable batteries for my Bosch Smart Home Water alarm (dead battery)?
As the Water alarm is a safety-relevant device, the use of rechargeable batteries is strongly discouraged. Please use the batteries supplied or batteries of the same type.
Do I receive information on my Bosch Smart Home Twist when the Bosch Smart Home Water alarm triggers an alarm (connection, functions)?
It is currently not possible to display the Water alarm in the Bosch Smart Home Twist display.
Do I have to carry out a test alarm on my Bosch Smart Home Water alarm at regular intervals (maintenance, information)?
It is recommended to check the functionality of the Bosch Smart Home Water alarm after commissioning and during longer absences.
What are the dimensions of the Bosch Smart Home Water alarm (scope of delivery, information)?
75x75x25 mm
Can I connect the Bosch Smart Home Water alarm to my Apple Homekit (connection, voice control, functions)?
The Bosch Smart Home Water alarm can be integrated into Apple HomeKit.
The Bosch Smart Home controller including the Bosch Smart Home app for iOS is required for the partner connection.
Will the Bosch Smart Home Water alarm fit under my washing machine (installation, information)?
The Bosch Smart Home Water alarm has a height of 25mm. The possibility of installing it under washing machines therefore depends on the type of washing machine.
Does the Bosch Smart Home Water alarm only trigger an alarm for water or also for other liquids (information, functions)?
The Bosch Smart Home Water alarm triggers an audible alarm for all electrically conductive liquids.
At what water level does the Bosch Smart Home Water alarm trigger an alarm (information, functions)?
The Bosch Smart Home Water alarm triggers an alarm from a water height of 1.5 mm.
Does the warranty on my Water alarm expire if it gets wet (warranty, information)?
The Bosch Smart Home Water alarm is protected against splashing water. If it is damaged by moisture, it has done its job as a Water alarm and protected you and your property.
Do I receive information from Amazon Alexa when my Bosch Smart Home Water alarm triggers an alarm (connection, voice control, functions)?
Integration into Amazon Alexa is currently not planned.
Why has Bosch Smart Home reduced the packaging size of the Water alarm, but not that of the Universal switch (purchase and delivery, information)?
Robert Bosch GmbH, which also includes Bosch Smart Home GmbH, is one of the first companies to operate completely climate-neutrally since 2020. In order to make our contribution to a greener environment, our packaging is being put to the test. With the Water alarm, we are pleased to be able to offer a product with reduced and therefore resource-saving packaging.
Where can I buy the Bosch Smart Home Water alarm (purchase and delivery)?
Wherever Bosch Smart Home products are available and online in our Bosch Smart Home Shop under the following linkLink.
Do I receive information via Google Home when the Bosch Smart Home Water alarm triggers an alarm (connection, voice control, functions)?
Integration into Google Home is currently not possible.
Can my Bosch Smart Home Water alarm also measure moisture (requirements, information)?
Humidity measurement is not possible.
What is the Bosch Smart Home Water alarm (functions, information)?
The Bosch Smart Home Water alarm reliably protects you and your home from leaking liquids from a height of 1.5 mm. In the event of leaking liquids, your Bosch Smart Home Water alarm emits an acoustic signal. You will also receive a corresponding notification on your smartphone. Integrated smart LEDs flash blue and integrated cameras provide a live stream.
Instructions
Further information
Technical Data
Box contents
- 1 Bosch Smart Home Water Sensor
- Warranty and legal information
In conjunction with the sale of batteries or supply of devices that contain batteries, we are obligated to point out the following:
Used batteries should not be disposed of in the household rubbish. Consumers are obligated to take batteries to a suitable collection point provided by retailers or municipalities.
The symbols on the batteries have the following meaning:
The symbol of the garbage can crossed out by an X means that the battery must not be disposed of in household waste.
Pb = Battery contains more than 0.004 percent lead by mass, Cd = Battery contains more than 0.002 percent cadmium by mass, Hg = Battery contains more than 0.0005 percent mercury by mass
Please note the instructions above.
Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)