Universal Switch help
Questions about your Universal Switch?
Questions about your Universal Switch? You can find installation videos, instructions and answers to frequently asked questions here.
Universal switch / Universal switch Flex - Installation
Universal switch / Universal switch Flex - Installation
How do I install the Universal switch and the Universal switch Flex (installation, mounting)?
The Universal switch can be attached to any flat surface thanks to adhesive surfaces and screws. It can also be integrated unobtrusively into existing switch frames, provided these have an additional field. The Universal switch Flex can be used flexibly in any room.
Please also refer to our installation video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.
Please also refer to the operating / installation instructions for the Universal switch at the following linkLinkand for the Universal switch Flex under the followingLink.
What should I do if the Universal switch / Universal switch Flex is not found and cannot be integrated into my smart home system (connection, range, installation)?
If the Universal switch cannot be integrated, please go through the following steps:
1. carry out the installation again. To do this, please check whether the device has already been recognized. You can check this in the "Devices" menu item. Remove it first if necessary.
2. please check that the batteries are inserted correctly. If the batteries are inserted correctly, the LED on the front lights up briefly.
3. carry out a reset before reinstalling. To do this, open the battery cover and press and hold the button on the front when reinserting the batteries until the LED on the Universal switch flashes orange. Release briefly and press the button again until the LED lights up green. Then follow the instructions for connecting again.
4. briefly disconnect the Smart Home controller from the power supply and try again. Also make sure that the component is at least 1 meter away from the controller when programming.
Please also refer to our reset video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.
If you have any further questions or problems with the integration, accessibility or use of the devices, please do not hesitate to contact ourCustomer supportreport.
The most frequently asked questions about the operation of the universal switch
Universal switch / Universal switch Flex - Operation
What do the light combinations on the Universal switch / Universal switch Flex mean (blinking codes, flashing LEDs)?
The following light combinations and corresponding meanings are available for our Universal switch / Universal switch Flex:
- Red: the operation failed, a command to the Smart Home controller could not be confirmed.
- Orange:a process or update is carried out.
- Green:A process or update has been successfully completed.
- Short orange flash(after green or red reception message): the batteries are empty.
Universal switch / Universal switch Flex - General Information
Universal switch / Universal switch Flex - General Information
My Bosch Smart Home Universal switch Flex is defective. Can I get a new Universal switch Flex or will it be replaced with a Bosch Smart Home Universal switch II (warranty, no function)?
If your Bosch Smart Home Universal switch Flex is defective, you will receive a Bosch Smart Home Universal switch II as a replacement product in the event of a guarantee or warranty claim.
My first-generation Bosch Smart Home Universal switch is defective. Can I get a new Universal switch I or will it be replaced with a Bosch Smart Home Universal switch II (warranty, no function)?
If your Bosch Smart Home Universal switch of the first generation is defective, you will receive a Bosch Smart Home Universal switch II as a replacement product in the event of a guarantee or warranty claim.
What exactly does the scope of delivery of the Bosch Smart Home Universal switch and the Universal switch Flex include?
The exact scope of delivery of the Bosch Smart Home Universal switch and the Universal switch Flex can be found on the corresponding product page of our webshop. Please follow thisLink.
What is the difference between Universal switches and Universal switch Flex (functions, information)?
The Universal switch can be attached to walls using adhesive surfaces or screws. The Universal switch Flex can be used flexibly and mobile at home, as no installation is required.
You can remove the rocker switch from the frame of the mounted Universal switch and use it in combination with an empty shell, which you can find in ourWebshopto convert the mounted Universal switch into a Universal switch Flex.
How do I reset the Universal switch or the Universal switch Flex to the factory settings (reset)?
To reset the Universal switch or the Universal switch Flex to the factory settings, please proceed as follows:
1. remove the batteries.
2. while reinserting the batteries, press and hold the button in the center of the switch until the LED of the Universal switch flashes orange quickly.
3. briefly release the button and press it again until the LED lights up green.
You can then connect the device as usual.
Please also refer to our reset video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.
What is a Universal switch / Universal switch Flex and what can it do (functions, information)?
The Universal switches from Bosch Smart Home expand the possibilities for controlling your Smart Home system. At the touch of a button, you can trigger scenarios and operate selected devices - as an uncomplicated alternative to smartphone control.
The unobtrusive switches can be assigned up to four different, freely selectable functions and operated by all residents and guests in your smart home, without the need for a smartphone or tablet. This simplifies recurring processes. Install the Universal switch next to the door, for example, and trigger the "Leave home" scenario with a quick click. Or opt for the portable Universal switch Flex if you move around the house a lot. You can take it with you from room to room and, for example, lower your roller shutters to a pre-set height from any room.
Further information can be found on the corresponding product page of our webshop. Please follow thisLink.
What functions does the Universal switch / Universal switch Flex have (what can it do)?
Our Universal switches come with a 4-way assignable push-button (the standard on the market is a 2-way push-button). This enables convenient operation of the smart home as an alternative to the smartphone for everyone, including residents without a smartphone (children/elderly people).
Custom scenarios (e.g. Coming Home / Leaving Home) can be assigned to the buttons. All Bosch Smart Home products are integrated into the Scenario Manager and can therefore be accessed via the Universal switches. Scenarios can be preconfigured or individually created and assigned to the switch.
The switching of services or a single product can also be assigned directly to the Universal switch. For example, the alarm system or alarm service can be activated/deactivated or the light can be switched on/off (Philips Hue).
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0808 1011 151
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0808 1011 151
(toll-free service number for calls from UK)