Twist help

The Bosch Smart Home Twist can be attached to any flat surface thanks to its adhesive surfaces. The Twist can also be used flexibly in any room.

Please also refer to the operating / installation instructions at the following linkLink.

Please also refer to our installation video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.

To reset your device, please proceed as follows:

1. remove the batteries.

2. then, while reinserting the batteries, press the upper button until the display shows "Reset".

3. briefly release the button and press it again until the display shows "Twist".

You can then reconnect the device as usual.

You can create corresponding scenarios for this purpose, which can then be triggered by the Twist.

In addition to flush-mounted Light control, you can use the Twist to switch your Smart Plug, change the room temperature via your smart Radiator thermostats, control individually defined scenarios and operate your Shutter control. You can also deactivate your alarm system on the Twist using a code you set.

Please note that some of the products described and their functions may only be available in Germany and Austria.

You can activate and deactivate your alarm system via the Twist. In addition, any smoke or burglar alarms and the room in which these alarms were triggered are displayed.

Select alarm system via Twist: turn or press left/right >> press the lower button on the Twist >> enter code >> press lower button again

45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist is refreshed. This is to avoid the so-called "ghosting" effect. This is when you see fragments of letters and symbols on the display that should not be there.

Direct sunlight can lead to these pixel errors. They should disappear after an automatic display refresh (45 seconds after an interaction or status change, the display image of the Bosch Smart Home Twist is automatically refreshed).

You can use the Bosch Smart Home app to display your current alarm code again:

Services >> Alarm system >> Settings (cogwheel in top right-hand corner) >> Deactivation code >> Show code

The signal strength between your Twist and the Smart Home controller is weak. Possible causes may be:

• There are too many walls between the appliances.
• The walls between the appliances are too solid.
• The distance between the devices is too great.

Our recommendations:

• Avoid obstacles between the devices.
• Reduce the distance between the devices.

If you have any further questions or problems with the integration, please do not hesitate to contact ourCustomer supportreport.

This behavior results from the e-paper technology used. Due to the energy-saving design, the display only consumes power when the display is changed. However, this only happens slowly.

Wait about 3 minutes, the display refreshes about every 45 seconds. If you want to be on the safe side, briefly remove the batteries and press the buttons on the Twist. Then reinsert the batteries. The display is now refreshed - the fragments should have disappeared.

If you have any further questions or problems with the integration, accessibility or use of the device, please do not hesitate to contact ourCustomer supportreport.

This behavior could be due to the fact that you are not using alkaline batteries. In this case, please ensure that you only use alkaline batteries.

This error also manifests itself in the fact that the last function is visible in the Twist, the connection is bad according to the app, but the Twist cannot be operated and appears frozen.

It is possible that the tabs in the battery compartment of the Twist, which are attached to the positive/negative pole of the battery, have been bent when it falls down. This is manifested, for example, by the batteries sliding back and forth in the Twist. Please try to bend the tabs back up slightly with a pin or similar.

You can find the exact scope of delivery of the Bosch Smart Home Twist on the corresponding product page of our webshop. Please follow thisLink.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers other functions. It supports up to 30 switchable functions and the option to deactivate the alarm system with password protection.

The ePaper technology is a very energy-efficient technology that allows you to operate the Twist for 2 years without changing the battery.

The Twist's display has a very high contrast. This makes it easy to read even in twilight. In order to achieve a long battery life, the Twist display was not illuminated separately.

The Bosch Smart Home Twist has protection class IP20 and is therefore neither waterproof nor splash-proof.

A maximum of 32 functions / function assignments are available per Twist.

In addition to a user-friendly ePaper display, the Bosch Smart Home Twist also offers more functions. It supports up to 32 switchable functions and the option to deactivate the alarm system with password protection.

The initial situation is as follows: The Twist loses the connection to the Smart Home controller quite frequently (represented by a corresponding symbol on the Twist, among other things).

One possible cause may be that the ZigBee and Wi-Fi signals overlap, as ZigBee and Wi-Fi use the 2.4 GHz frequency band at the same time. If this is the case, the connection may be interrupted. Please therefore check which channel your 2.4 GHz Wi-Fi is running on. It is recommended that you only use channels 1, 6 or 11 for Wi-Fi:

1. if the 2.4 GHz Wi-Fi is on channel 1, we recommend switching to channel 6 or 11.

2. if it is on channel 6, switch to either channel 1 or 11.

3. if it is set to channel 11, we recommend changing to channel 1 or 6.

We would like to point out that changing the Wi-Fi channel can lead to performance problems. Normally, the "automatically set" channel is sufficient, but can unfortunately interfere with the ZigBee signal under certain circumstances.