Smoke Alarm II help

Troubleshooting: Bosch Smart Home Smoke alarm II cannot be programmed

If you are having difficulty programming your Bosch Smart Home Smoke alarm II, you can try the following steps:

1. restart the teach-in process:If the Smoke alarm II is not programmed within 3 minutes of inserting the batteries, the programming process is aborted. To restart the process, briefly press the button on the Smoke alarm three times. The LED should flash briefly and you can continue the programming process.

2. reduce the distance to the controller:If the programming still does not work, bring the Smoke alarm closer to the Bosch Smart Home controller.

3. check the device settings:Check in the Bosch Smart Home app whether the device is already listed in the device settings.

4. reset the device:If the device is listed in the app, delete it and reset the Smoke alarm II to the factory settings.

If you are still experiencing problems after following these steps, please contact Bosch Customer Service for further assistance.

Location selection for the Bosch Smart Home Smoke alarm II

There are a few points to consider when installing your Bosch Smart Home Smoke alarm II:

1. data transmission:The ZigBee radio protocol used transmits a lot of data at the start of the installation. It is therefore possible that the Smoke alarm II cannot initially be installed at the planned location.

2. proximity to the controller:For the initial installation, you should bring the Smoke alarm II closer to the Bosch Smart Home controller.

3. final location:As soon as you are prompted to do so in the Bosch Smart Home app, you can move the Smoke alarm II to its final location.

4. signal strength test:Carry out a signal strength test at the installation site to ensure that the Smoke alarm II is working properly.

Please note that the exact positioning of the Smoke alarm may also depend on local fire safety regulations. It is always advisable to check these before installing the Smoke alarm.

Requirements for adhesive installation of the Bosch Smart Home Smoke alarm II

To install the Bosch Smart Home Smoke alarm II correctly, you should follow theOperating instructionsconsult. There you will find detailed instructions and requirements for adhesive installation. It is important to follow these instructions exactly to ensure that the Smoke alarm works properly.

Mounting the Bosch Smart Home Smoke alarm II on the ceiling

You have two options for mounting your Bosch Smart Home Smoke alarm II on the ceiling:

1. screws:You can attach the Smoke alarm to the ceiling using screws. You will need suitable tools for this.

2. double-sided adhesive tape:Alternatively, you can attach the Smoke alarm to the ceiling with double-sided adhesive tape. This is a good option if you do not want to or cannot drill into the ceiling.

Please follow the detailed installation instructions in theOperating instructionsof your Bosch Smart Home Smoke alarm II to ensure that the smoke alarm is installed correctly and functions properly.

Location of the QR code on the Bosch Smart Home Smoke alarm II

The QR code for your Bosch Smart Home Smoke alarm II is located on the back of the device. To access it, you must unscrew the mounting plate. Please handle the device with care.

Replacement adhesive tape for the Bosch Smart Home Smoke alarm II

If you have lost the adhesive tape for mounting your Bosch Smart Home Smoke alarm II, you can use the 3M™ VHB™ Tape 4955 as a replacement. Please remember to follow the installation instructions in theOperating instructionsto ensure that the Smoke alarm is installed correctly.

Troubleshooting: Bosch Smart Home Smoke alarm II is displayed as not accessible

If your Bosch Smart Home Smoke alarm II is displayed as not accessible in the Bosch Smart Home app, this may be due to the following reasons:

To save energy, the Bosch Smart Home smoke alarm II only communicates with the Bosch Smart Home controller at long intervals to report back a status. It is therefore possible that the Bosch Smart Home Smoke alarm II is displayed as unavailable in the Bosch Smart Home app. The status changes as soon as the Smoke alarm II reports back to the Smart Home controller. In the event of fire or burglary, the Smoke alarm II reacts as intended and alarms quickly and reliably.

If the Smoke alarm is still displayed as unavailable even though there are no faults, please contact Bosch Customer Service for further assistance.

Changing the battery in the Bosch Smart Home Smoke alarm II

Yes, you can replace the battery of your Bosch Smart Home Smoke alarm II. If the battery is almost flat, you should replace it as soon as possible to ensure that your Smoke alarm continues to work properly. Remember to test the Smoke alarm after replacing the battery to ensure that it is working correctly.

Battery life of the Bosch Smart Home Smoke alarm II

The battery in your Bosch Smart Home Smoke alarm II usually lasts around 5 years. Please note that the actual battery life depends on how often the Smoke alarm is triggered. Frequent alarms can shorten the battery life.

It is important to check the battery status regularly and change the battery when necessary to ensure that your Smoke alarm is always ready for use. Remember that your Smoke alarm will warn you when the battery is low by beeping every 5 minutes and flashing red once every 15 seconds.

Extending the range of the Bosch Smart Home Smoke alarm II

If you find that the range of your Bosch Smart Home Smoke alarm II is not sufficient, there is a simple solution: you can use a Smart plug compact.

Follow these steps:

1. position of the Smart plug:Place the Smart plug compact halfway between your Smoke alarm II and the Bosch Smart Home controller.

2nd function of the Smart plug compact: The Smart plug compact acts as a signal amplifier and extends the range of the Smoke alarm.

This measure should ensure that your Smoke alarm II has a better connection to the Bosch Smart Home controller and works more effectively.

Notification of other devices when smoke is detected

Yes, if your Bosch Smart Home Smoke alarm II detects a source of smoke, all other smoke alarms and Twinguards integrated in the Bosch Smart Home system are also notified. This is done via the Bosch Smart Home controller.

This means that all devices in the system will trigger an alarm if any of them detect smoke. This gives you an extra layer of security as you are immediately alerted anywhere in your home if a smoke alarm is triggered.

Battery type for the Bosch Smart Home Smoke alarm II

Your Bosch Smart Home Smoke alarm II uses a special type of lithium battery, type CR17450.

Please note the following points:

1. use the correct battery:Make sure that you only use the recommended batteries. The use of batteries of other types or manufacturers may impair the performance of your Smoke alarm.

2. information on the battery:You will find information on the required battery in theOperating instructionsof your device or on the rating plate.

3. change the battery:If the battery in your Smoke alarm is flat, replace it as soon as possible to ensure that the device functions properly.

Please remember to test the Smoke alarm after replacing the battery to ensure that it is working correctly.

Replacing the Bosch Smart Home Smoke alarm II after 10 years

The replacement date on your Bosch Smart Home Smoke alarm II is an important note. It is based on the DIN 14675-1 standard, which states that Smoke alarms, especially those with an optical measuring chamber, should be replaced no later than 10 years after commissioning.

This period is recommended to ensure that your Smoke alarm always works properly. Over time, dust and other particles can accumulate in the measuring chamber, which can affect the sensitivity of the detector. It is therefore important to replace the Smoke alarm after 10 years of operation to ensure your safety. Please remember to plan the replacement in good time.

Operating the Bosch Smart Home Smoke alarm II

To test the siren of your Bosch Smart Home Smoke alarm II, simply press the BOSCH logo located on the surface of the device. This is a quick and easy way to test the functions of your Smoke alarm. Please remember to test your Smoke alarm regularly to ensure that it is working properly.

Notifications in the event of a smoke alarm from the Bosch Smart Home Smoke alarm II

If your Bosch Smart Home Smoke alarm II triggers an alarm, you should normally receive a notification on your connected smartphone. However, there is one exception:

- Quick deactivation:If the smoke alarm is deactivated within 10 seconds of being triggered, the Bosch Smart Home controller will not send a notification to your smartphone.

This is designed to avoid unnecessary notifications in the event of false alarms. However, if you notice that you are not receiving any notifications even though the alarm has been active for more than 10 seconds, please contact Bosch Customer Service.

Triggering the test alarm on the Bosch Smart Home Smoke alarm II

If you want to trigger the test alarm of your Bosch Smart Home Smoke alarm II, there are two methods:

1. per app:When you trigger the test alarm via the app, the Smoke alarm plays a predefined signal sequence. This helps you to understand what the alarm would sound like in an emergency.

2. manually on the device:You can also trigger the test alarm directly on the device by pressing the operating button. In this case, the test alarm sounds for as long as you keep the button pressed.

Please note that the test alarm can be very loud. Make sure that everyone in the vicinity is informed beforehand to avoid unnecessary alarm.

Test alarm of the Bosch Smart Home Smoke alarm II

It is normal that you will not receive a push notification on your smartphone when you trigger the test alarm of your Bosch Smart Home Smoke alarm II. This is designed to avoid confusion and ensure that you only receive notifications when there is a real alarm.

If you want to test the full functionality of your Smoke alarm, you can use a test spray. This is available from DIY stores or online retailers. Please follow the instructions on the spray to ensure that the test is carried out safely and effectively.

Bosch Smart Home Smoke alarm II flashes red

If your Bosch Smart Home Smoke alarm II flashes red 5 times every 15 seconds, this indicates a defect. Please contact ourService teamto get support. We are here to help you and solve the problem as quickly as possible.

Temporary deactivation of the Bosch Smart Home Smoke alarm II

It is important to know that the Bosch Smart Home Smoke alarm II cannot be temporarily silenced. This is a safety function to ensure that the Smoke alarm is always active and can warn you in the event of a fire.

However, if you are carrying out activities such as drilling or cooking that could lead to a false alarm and you want to temporarily deactivate the Smoke alarm, you must carry out the following steps:

1. remove from the holder:Unscrew the Smoke alarm from its holder.

2. remove the battery:Remove the battery from the Smoke alarm. This will deactivate the device.

Please remember to reactivate the Smoke alarm after completing these activities by inserting the battery and screwing the device into its holder. Your safety should always be the top priority.

Networking the Bosch Smart Home Smoke alarms, Smoke alarm II and Twinguards

All Smoke alarms, Smoke alarm II and Twinguards that are integrated into your Bosch Smart Home system are networked with each other. Here are some important points:

1st Smart Home controller:The devices are connected to each other via the Smart Home controller. This enables effective communication between the devices.

2. smoke alarm:If a smoke alarm is triggered, not only the reporting Smoke alarm, but also all other Smoke alarms, Smoke alarm II and Twinguards integrated in the system are triggered. You receive a push message and can see in your app in which room the alarm was triggered.

3. burglar alarm:Similar to the smoke alarm, if you have activated the audible alarm, all Smoke alarms, Smoke alarm II and Twinguards selected in the corresponding alarm profile trigger a signal tone when an intruder alarm is triggered.

This networking enables comprehensive monitoring of your home and increases your security.

Testing your Bosch Smart Home Smoke alarm II

It is important to test the functionality of your Bosch Smart Home Smoke alarm II regularly. Here are some points you should consider:

1. test methods:You can test the Smoke alarm II either via the app or by pressing the button on the detector itself. When testing via the app, the Smoke alarm plays a predefined sound sequence. If you press the button on the detector, the alarm remains active as long as you keep the button pressed.

2. test frequency:You should test the Smoke alarm once a month. A test is also required after every battery change and software update.

3. test the burglar alarm:If you have activated the audible alarm, you should also test the intruder alarm. When the alarm is triggered, all Smoke alarms, Smoke alarm II and Twinguards selected in the corresponding alarm profile emit a signal tone.

Please remember that regular testing helps to ensure the correct functioning of your Smoke alarm and increase your safety at home.

Resetting the Bosch Smart Home Smoke alarm II to factory settings

To reset your Bosch Smart Home Smoke alarm II to the factory settings, please follow these steps:

1. remove the battery:Remove the battery from the Smoke alarm.

2. waiting time:Wait 20 seconds or briefly press the Smoke alarm control button after removing the battery.

3. insert the battery:Reinsert the battery while holding down the operating button. Press and hold the button until the Smoke alarm flashes red.

4. release the button and press it again:Briefly release the button and press and hold it again until a short acoustic signal sounds. The device will then restart. Please note that it may take a few seconds before the Smoke alarm is ready for operation again.

Please note that when resetting to factory settings, only the settings and information on the device are lost, but not on the Bosch Smart Home controller.

To register the device again, first delete it in the device management of the Bosch Smart Home app and then add it again using the usual registration process.

Procedure in the event of a smoke alarm with networked Bosch Smart Home Smoke alarms

When a Bosch Smart Home Smoke alarm, Bosch Smart Home Smoke alarm II or Bosch Smart Home Twinguard triggers a smoke alarm, the signal is passed on to all other devices in the Bosch Smart Home system. Here's what happens when you press the button of another networked Smoke alarm:

1. mute other devices:If you press the button of a Smoke alarm that emits the alarm tone but has not triggered the fire alarm, all other Smoke alarms, Smoke alarm II and Twinguards are muted.

2. triggering detector remains active:However, the device that triggered the fire alarm remains active and continues to emit the alarm tone.

3. muting of the triggering detector:For safety reasons, the alarm must be muted directly at the triggering detector.

Please note that it is important to act immediately in the event of a smoke alarm and to take the necessary safety measures.

Bosch Smart Home Smoke alarm II flashes red

If your Bosch Smart Home Smoke alarm II flashes red once every 10 seconds, this means that smoke detection is deactivated for 10 minutes. This happens when the Smoke alarm has been switched off after an alarm. After this time, smoke detection is automatically reactivated. Please ensure that the surrounding area is smoke-free before the smoke detection is reactivated.

Bosch Smart Home Smoke alarm II beeps and flashes red

If your Bosch Smart Home Smoke alarm II beeps once every 5 minutes and flashes red once every 15 seconds, this means that the battery is almost flat. It is important that you replace the battery as soon as possible to ensure proper functioning of the Smoke alarm. Please remember to test the Smoke alarm after replacing the battery to ensure that it is working correctly.

Functions of the Bosch Smart Home alarm II without connection to the Smart Home controller

Yes, the Bosch Smart Home alarm II also works without a connection to the Smart Home controller. Here are the most important points you should know:

-Basic functionsSmoke alarm: The Smoke alarm works like a conventional smoke alarm. It alerts you reliably in the event of fire and smoke formation by means of an on-site siren.

- App notificationsPlease note that the Smoke alarm can only send information to the Bosch Smart Home app if there is a connection to the Smart Home controller. Without this connection, you will not receive any notifications on your smartphone.

We hope this information is helpful to you. Stay safe and let us know if you have any further questions!

Obligation to install smoke alarms

In many countries of the European Union, including Germany, it is a legal requirement to install and operate Smoke alarms in residential buildings. However, the exact requirements may vary from region to region.

It is important that you inform yourself about the specific regulations in your region to ensure that you comply with the legal requirements.

Advantages of the Bosch Smart Home Smoke alarm II

If you opt for the Bosch Smart Home Smoke alarm II, you will benefit from the following advantages:

1. immediate notification:The Smoke alarm II informs you immediately of a fire in your house or apartment. This is done acoustically, visually via smart LEDs and via smartphone notification.

2. networking:All Bosch Smart Home Smoke alarms, Smoke alarm II and Twinguards can be networked with each other. In the event of a fire, not only the Smoke alarm in the affected room but also all other detectors are activated.

3. quick help:In the event of a fire, you can call the emergency services with just one click on the alarm screen of your Bosch Smart Home app.

4. integration into the alarm system:The Bosch Smart Home Smoke alarm II can be integrated into the "Alarm system" service. If your alarm system is activated and a Motion detector or door/window contact is triggered, the Smoke alarm II emits an audible alarm.

These functions help to make your home safer and save you valuable time in an emergency.

Soiling compensation of the Bosch Smart Home Smoke alarm II

Yes, your Bosch Smart Home Smoke alarm II has soiling compensation. This function helps to reduce the likelihood of false alarms that could be caused by accumulated dirt and dust in the detector's measuring chamber. This is an upgrade over the Bosch Smart Home Smoke alarm, which does not have this feature.

Booklet on the back of the Bosch Smart Home Smoke alarm II

The booklet on the back of your Bosch Smart Home Smoke alarm II is attached due to a legal requirement. It contains important information in the respective national language, which must be attached to the device. As there is not enough space on the type plate of the Smoke alarm, the booklet has been attached to the back.

Differences between the Bosch Smart Home Smoke alarm and the Smoke alarm II

Here are the main differences between the two models:

Radio protocol

- The Bosch Smart Home Smoke alarm uses the 868.6 MHz radio protocol.

- The Bosch Smart Home Smoke alarm II uses the more modern ZigBee 3.0 wireless protocol.

Contamination compensation

- The Bosch Smart Home Smoke alarm does not have soiling compensation.

- The Bosch Smart Home Smoke alarm II features soiling compensation, which reduces the likelihood of false alarms.

Battery

- The battery of the Bosch Smart Home Smoke alarm cannot be replaced and usually lasts 10 years.

- The battery of the Bosch Smart Home Smoke alarm II can be replaced, resulting in a standard service life of up to 5 years.

Compatibility of the Bosch Smart Home Smoke alarm II with other devices

Yes, your Bosch Smart Home Smoke alarm II can easily work together with the Bosch Smart Home Smoke alarm and the Bosch Smart Home Twinguard. The prerequisite for this is that these devices are integrated into your Bosch Smart Home system via the Bosch Smart Home controller.

Integration of the Bosch Smart Home Smoke alarm II in Smart Home systems

Your Bosch Smart Home Smoke alarm II can be integrated into the Apple HomeKit. Please note that you will need the Bosch Smart Home controller and the Bosch Smart Home app for iOS.

Unfortunately, it is currently not possible to integrate the Smoke alarm into Amazon Alexa and Google Home.

Soiling compensation of the Bosch Smart Home Smoke alarm II

The Bosch Smart Home Smoke alarm II has a special feature called soiling compensation. Here's what it does:

1. over time, dirt particles, such as natural house dust, collect in the measuring chambers of the Smoke alarm. This dirt can sometimes trigger false alarms.

2 The soiling compensation helps to solve this problem. It automatically adjusts the alarm threshold to the actual degree of soiling in the smoke chamber.

3. this reduces the probability of false alarms even during long-term operation.

This function distinguishes the Bosch Smart Home Smoke alarm II from other models that do not have soiling compensation.

Number of networkable Bosch Smart Home Smoke alarms II

You can network up to 10 Bosch Smart Home Smoke alarms II in your Smart Home system. This has been confirmed by certification in the Bosch Smart Home system.

How the Bosch Smart Home Smoke alarm II works

The Bosch Smart Home Smoke alarm II works according to the photoelectric scattered light principle. Here's how it works:

1. a light source in the Smoke alarm constantly emits light beams into a measuring chamber.

2 If there are smoke particles in the air, they scatter these light rays.

3. a photocell in the Smoke alarm detects the scattered light.

4. if the amount of scattered light exceeds a certain limit value, the Smoke alarm triggers an alarm.

This principle enables reliable detection of smoke and helps to protect your home from fires.

Certification of the Bosch Smart Home Smoke alarm II

Yes, the Bosch Smart Home Smoke alarm II has been thoroughly tested and certified. Here are the details:

-Test institute:The test was carried out by the renowned test institute CNPP.

This certification guarantees that the Smoke alarm meets the high safety standards. If you have any further questions, please do not hesitate to contact us!

Removing individual Smoke alarm II units from the network

Unfortunately, the system does not support the option of removing individual Bosch Smart Home Smoke alarms II from the network.

Volume of the Bosch Smart Home Smoke alarm II

The Bosch Smart Home Smoke alarm II is designed to alert you reliably. Here are the details on the volume:

-Sound pressure level:In the event of a fire, burglary or test alarm, the sound pressure level is 85db (A), measured at a distance of 3 meters.

-Safety note: As the alarm is very loud, we recommend that you wear hearing protection during a test alarm.

We hope that this information is helpful. Please do not hesitate to contact us if you have any further questions!

In case of fire, the Bosch Smart Home Smoke alarm II has a sound level of approximately 85 db(A), measured at a distance of 3 meters.