Yale Linus® Smart Lock help

To connect the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* to the Bosch Smart Home System, proceed as follows:

1. set up Yale Linus® Smart Lock with Yale Connect WiFi Bridge*
2. add Yale Connect Wi-Fi Bridge
3. open the Bosch Smart Home app
4. navigate to the following points: "Devices" >> "Add device" >> "Smart lock"
5. follow the instructions in the Bosch Smart Home app.

To install the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*, please follow the instructions on the Yale website:Installation support

1.If you have set up your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* and added the Yale Connect WiFi Bridge*, please update the software of your Bosch Smart Home controller to the latest version10.15. As soon as the update is ready for installation, you will receive a notification in the Smart Home app. You can find the current software version under "More" -> "System" -> "Smart Home controller".

2.Make sure that you are using the latest version of the Bosch Smart Home app with version10.15have installed. The new version has been available for download since 02.06.2023. You can view the current software version under "More" -> "System" -> "App".

3.In the Smart Home app, navigate to "More" -> "Partners" -> "Smart locks" and connect your Yale account to the Bosch Smart Home system.

4.You can integrate your smart lock into the Smart Home system via "More" -> "Devices" and "Add device". Follow the instructions in the Bosch Smart Home app.

Using the Bosch Smart Home Twist or the Bosch Smart Home Universal switch (Flex) and the Universal switch II, you can also lock the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* without your smartphone.

Unlocking the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* is not possible for security reasons.

Yale Linus® Smart Locks with Yale Connect WiFi Bridge* that have been previously used must be reset to factory settings before they can be set up by a new owner. If you want to set up a used device that has not been reset to factory settings before you purchased it, Yale must first obtain permission from the previous owner before you can successfully reset the device.

It may take up to 30 days for the previous owner to respond to your request. If you have purchased the lock directly from another person or a third-party provider, you can contact them and ask them to reset the device to speed up the process. Once the device has been reset to factory settings, you will receive a notification and can continue setting up the device.

If you have purchased the device from a dealer as a new device, please contact them to exchange it.

To be able to use the Yale Linus® Smart Lock with the "Access Control" service, you need the Bosch Smart Home System and a Bosch Smart Home outdoor camera, which is mounted next to the Yale Connect WiFi Bridge*. As soon as the Bosch Smart Home outdoor camera detects movement, you will be notified via your smartphone. If you click on the notification, you will see the live stream directly in your Bosch Smart Home app. You have the option of talking to and seeing the visitor. You can now use the Unlock button to open the door for your visitor. Please note that some of the functions listed may not be available at the start of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home system.

By integrating your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into your Bosch Smart Home system, the alarm system can be automatically deactivated and activated: As soon as the door is locked, the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* sends a message to your Bosch Smart Home controller. This then automatically activates the Bosch Smart Home alarm system. The same applies, of course, when you unlock the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*. The alarm system is then automatically deactivated.

To make these settings, you must connect the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* to the Bosch Smart Home alarm system in the automations (under "Scenarios"). This means that you create the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* as an "If" function. For example, "IF Yale Linus® Smart Lock with Yale Connect WiFi Bridge* is locked" "THEN activate alarm system".

Please note that some of the functions listed may not be available when starting the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home System.

The lock latch can only be retracted on doors that have a knob on the outside of the door. Doors with a handle on the outside are excluded from this function. Check in the Yale HOME app whether the lock has been configured with a handle. If so, this must be changed in the Yale HOME app. Reset the lock to the factory settings, delete it from the Bosch Smart Home app, then learn it again, configure it according to the desired settings and reconnect it to the Bosch Smart Home app.

The response time of your Bosch Smart Home system may be too long. The system needs a certain amount of time to deactivate the alarm system once the lock has been unlocked. The response time varies from system to system and depends, among other things, on how many products you have integrated into the Bosch Smart Home system.

This could be remedied by increasing the deactivation time in the respective alarm profile in the alarm system. Another possibility could be that you have activated the auto-lock settings in the Yale HOME app. This means that the lock always locks automatically. You can adjust this via the Yale HOME app.

You can also remedy this in the Bosch Smart Home app. Deselect the "Auto-Lock" locking type under the automations when activating the alarm system for the "when lock is locked" trigger. This means that the alarm system is not activated when the lock is locked via Auto-Lock.

Please note that some of the functions listed for starting the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* may not be available in the Bosch Smart Home System.

With the integration of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into your Bosch Smart Home system, you will never forget to close the door to your home again. With the help of automation in the Bosch Smart Home app, you can close the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* depending on the time of day. Please note that some of the functions listed may not be available when starting the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home System.

There is no upper limit to the number of Yale Linus® Smart Locks. However, please note that you need a Yale Connect WiFi Bridge* for each Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.

For security reasons, the "unlock/unlock" function is not offered as an action for scenarios & automations. If a knob is fitted on the outside of the door, the lock is calibrated so that the latch is retracted when the door is unlocked and the door springs open. If this is stiff, under tension or pushed open by a draught, for example, the lock can no longer be locked.

Applies to automations, but also to scenarios, as scenarios can also be integrated into automations as actions.

Regardless of where you purchased the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*, you may contact Yale itself for claims settlement. You can contact the Yale Service Team in Germany, Austria and Switzerland on 0049 30 83798423.

Alternatively, you can send your request via the contact form. Further information on how to contact Yale Support can be found at: https://yalehome.de/support/kontakt

Please note:Defective products purchased in our online store will also be replaced by the Yale service team.

The Bosch Smart Home outdoor camera may have interpreted shadows as movement. Changing the sensitivity setting in the Smart Camera app can help:

To configure the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*, you need the free Yale HOME app for iOS or Android. To operate the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* with the Bosch Smart Home System, you need the free Bosch Smart Home App.

Carry out the following steps to reset your lock to the factory settings:

1. open the Yale HOME app on your smartphone.
2. switch to the circle screen of the corresponding lock. This screen shows whether your door is locked or unlocked.
3. open the "Settings" menu (gear symbol).
4. select the device you want to reset.
5. scroll to the "Reset to factory settings" setting.
6. select "Reset lock".

By carrying out these steps, you should have successfully reset your lock to the factory settings.

If you are not connected via Bluetooth when you try to reset the device to the factory settings, you will receive the notification "Problems connecting to the lock". If possible, reset the device to the factory settings the next time you are within Bluetooth range. If you have moved house and are therefore unable to reset the device to the factory settings via Bluetooth, select "Reset anyway" as soon as the corresponding prompt appears.

Due to a changeover at our partner Yale, the interface between Yale and our Bosch Smart Home System must first be reintegrated. To be able to operate your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* in the Bosch Smart Home System again, please carry out the following steps.

1.First install the Yale HOME app and carry out the migration as described by our partner Yale. You can find the instructions atYale Access to Yale Home | Product Support | Yale Homeand further information in the FAQs:FAQ about the Yale Home App | Yale Home

2.After completing the Yale HOME migration, please check whether you can operate your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* via WiFi using the Yale HOME app.If the Bluetooth connection is active, please switch Bluetooth off temporarily.

3.Update the software of your Bosch Smart Home controller to the version10.15. As soon as the update is ready for installation, you will receive a notification in the Smart Home app. You can find the current software version under "More" -> "System" -> "Smart Home controller".

4.Make sure that you are using the latest version of the Bosch Smart Home app with version10.15have installed. The new version has been available for download since 02.06.2023. You can view the current software version under "More" -> "System" -> "App".

5.In the Smart Home app, navigate to "More" -> "Partners" -> "Smart locks" and reconnect your Yale account to the Bosch Smart Home system.

6.You can integrate your smart lock into the Smart Home system via "More" -> "Devices" and "Add device" (if you have not already done so). Follow the instructions in the Bosch Smart Home app.

Important note:

If your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* is not accessible or cannot be operated via the Smart Home app, carry out one of the following steps:

- Restarting the Bosch Smart Home controller

- Unlink the Yale account. Please wait up to one hour before linking your Yale account to the Bosch Smart Home system again.

- Removing the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* from the device management and adding it again. In this case, all scenarios and automations in which the smart lock was integrated must be reconfigured.

With the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*, you can open the door for friends and acquaintances from anywhere. You also have the option of setting up guest access. This can be set up permanently, temporarily or on a recurring basis.
Please note that you need a Yale Connect Wi-Fi bridge for remote access.

The integration of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into the Bosch Smart Home System enables the Smart Lock to be integrated into services, scenarios and automations.

For example, you have the option of activating the Bosch Smart Home alarm system depending on the status (open/closed) of the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*. You also have the option of integrating the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* into automations, for example to lock it depending on the time. You can also lock or unlock the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* directly via the Bosch Smart Home app.

The Yale Linus® Door Lock itself communicates with your smartphone via Bluetooth 4.2.

The devices communicate on your 2.4GHz WiFi band if you use the Yale Connect Wi-Fi Bridge to communicate remotely with your lock, for example.

The Yale Linus® Smart Lock with Yale Connect WiFi Bridge* allows you to check remotely whether your door is open or closed.
Please note that you need a Yale Connect Wi-Fi Bridge for remote access.

Further questions and answers about your Linus® Smart Lock with Yale Connect WiFi Bridge* can be found here:FAQ

The Bosch Yale Smart Lock Bundle includes the Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.

To test the compatibility of your door cylinder, follow the instructions on the Yale website at the following link:Compatibility checker
Please test the requirements before purchasing your Yale Linus® Smart Lock with Yale Connect WiFi Bridge*.

In addition to integration into the Bosch Smart Home system, you also have the option of connecting the Yale Linus® Smart Lock with Yale Connect WiFi Bridge* to the Apple Home Kit, the Google Assistant or Amazon Alexa.

The Yale Linus® Smart Lock with Yale Connect WiFi Bridge* has a width of 58mm, a depth of 58mm and a length of 150mm. The weight of the lock is 623g including batteries.

If you have any technical problems with your Yale Linus® Smart Lock with Yale Connect WiFi Bridge* or questions about using the Yale HOME app, please contact the Yale service team. You can reach them in Germany, Austria and Switzerland on 0049 30 83798423 or by using the following contact form:
Yale Support DACH

The Yale Connect Wi-Fi Bridge is 60mm wide, 60mm deep and 60mm long. It weighs 87g.