Dimmer help
Questions about your Dimmer?
Questions about your Dimmer? You can find installation videos, instructions and answers to frequently asked questions here.
Dimmer - Installation
Dimmer - Installation
My Bosch Smart Home Dimmer flashes green when I teach it. What does this mean (installation)?
The programming of your Bosch Smart Home Dimmer was successful or the process has been confirmed.
My Bosch Smart Home Dimmer flashes red when I connect it. What does this mean (connection, range)?
Teaching or communication with the Smart Home controller has failed (e.g. because the wireless network has been disrupted or there is no longer a connection to the Bosch Smart Home controller).
How deep should the flush-mounted box behind my push-button be if I want to use the Bosch Smart Home Dimmer (installation, requirements)?
The flush-mounted box behind the push-button should have a depth of at least 50mm. However, we recommend using a box with a depth of at least 60mm.
I have not yet been able to set up a controller and the installer has already arrived. Can I also operate the Dimmer "offline" (installation, functions)?
Yes, the Bosch Smart Home Dimmer also works without a Smart Home controller. However, flickering lamps may occur as the dimming range is configured in the teach-in wizard in the Bosch Smart Home app.
My Bosch Smart Home Dimmer flashes orange when I teach it. What does this mean (installation)?
The teach-in mode of your Bosch Smart Home dimmer is active or the device is communicating with the Bosch Smart Home controller.
Do I have to connect a push-button to the Bosch Smart Home Dimmer (requirements, installation)?
The use of an external button is optional. All necessary functions (e.g. resetting to factory settings or starting pairing mode) are also possible using the system button on the device. If you do not use a push-button, switching on/off and dimming the lights is only possible via the Bosch Smart Home app.
Where can I find connection diagrams for installing my Bosch Smart Home Dimmer (installation)?
The connection diagram for your Bosch Smart Home Dimmer can be found in the enclosed quick start guide or can also be downloaded from our website.
Do I have to replace my existing switch or push-button in order to use the Bosch Smart Home Dimmer (installation, requirements)?
No, the Bosch Smart Home Dimmer does not need to be combined with a switch or push-button. If you want to combine the Dimmer with a push-button, this is possible. In this case, you can install the Dimmer behind the existing push-button. If you do not use a push-button, switching on/off and dimming the lights is only possible via the Bosch Smart Home app. A switch is unsuitable for use.
How do I set the relevant dimming range or how can I change it (Dimmer, installation, mounting, settings)?
You can define the dimming range in the teach-in wizard of the Bosch Smart Home Dimmer in the Bosch Smart Home app. This is then displayed visually in a graph. These settings can then be adjusted in the device settings.
Can I install the Bosch Smart Home Dimmer in an alternating circuit and cross circuit? (Installation, no function)
The Bosch Smart Home Dimmer cannot be installed in an existing cross/changeover circuit.
The Dimmer can be operated physically with one or more buttons or with the Bosch Smart Home app. The Dimmer is incompatible with switches.
While a circuit is opened and closed with a switch (switch remains in the respective position), a push-button only emits a current pulse each time it is pressed. The push-button itself then returns to its initial position.
Dimmer - Operation
Dimmer - Operation
My light bulb sometimes flickers when operating with the Bosch Smart Home Dimmer, what is the reason for this (lighting, electrical problem)?
Make sure that your light source is dimmable. Depending on the product, it may be necessary to limit the dimming range used. To do this, follow the calibration instructions in the teach-in wizard or the device settings in the Bosch Smart Home app.
The Bosch Smart Home Dimmer is not accessible in the Smart Home app. What can I do (range, connection)?
Check whether your Bosch Smart Home Dimmer can still be controlled manually. If this is the case, remove the power cable from your controller and restart it. Please also check whether the range of your Smart Home controller is sufficient. If you have connection problems, you can use a Bosch Smart Home plug compact to extend the range. If the problem persists, reset the Dimmer to factory settings and integrate it again.
If this does not lead to a solution, please contact either the Bosch Smart Home Community or our service team.
Can the Bosch Smart Home Dimmer be integrated into the presence simulation (functions)?
Yes, the Bosch Smart Home Dimmer can be selected as a device in the presence simulation. It then switches on at the last dimming level set.
My Bosch Smart Home Dimmer flashes red every 15 seconds. What does this mean (connection, range)?
The Dimmer has lost the connection to the Smart Home controller. If there is no loss of connection, the Dimmer may be defective, in which case please contact our Service.
How do I reset the Bosch Smart Home Dimmer to the factory settings (reset)?
To reset the Bosch Smart Home Dimmer to the factory settings, press and hold the system button until the status LED flashes orange quickly. Briefly release the system button and press again until the LED lights up green. The Bosch Smart Home Dimmer will now restart. Please note that it may take a few seconds before the Bosch Smart Home Dimmer is ready for operation again.
Alternatively, the following procedure is also possible: In the installed state with the push-button connected:
Press the button 6 times within a maximum period of 10 seconds.
If the rest was successful, the connected light source flashes briefly once again.
The device then restarts.
To register the device again, you must first delete it in the Bosch Smart Home app.
Dimmer - General
Dimmer - General
Can I control several devices with the Bosch Smart Home Dimmer (functions)?
You can only control one circuit at a time. However, you can integrate several devices into this circuit up to the power limit specified on the rating plate.
Can my Bosch Smart Home Dimmer measure energy consumption (functions)?
No, the Bosch Smart Home Dimmer does not have a power measurement that is displayed in the Bosch Smart Home app.
Can I set a time control for the Bosch Smart Home Dimmer (functions, settings)?
No, the Bosch Smart Home Dimmer does not have a time program control. However, you can use automations to switch the device on based on time.
How do I operate the Dimmer on the connected push-button (functions, settings)?
If you press the button briefly, the light switches on at the last brightness setting. Briefly pressing the button again switches the light off again.
If you press and hold the button when the light is switched on, the brightness changes. Depending on whether you have "dimmed up" or "dimmed down" beforehand, the brightness changes up to 100% or down to 0%.
Once the respective dimmer limit has been reached, you must briefly release the button and hold it down again to dim in the other direction.
Can I also use my Bosch Smart Home Dimmer outdoors (installation)?
Your Bosch Smart Home Dimmer can also be used outdoors if you use it in a suitable protective housing (e.g. IP66).
When will the Bosch Smart Home Dimmer be available in Apple Home Kit (functions, voice control, automations)?
The Bosch Smart Home Dimmer is available for both the Smart Home controller and the Smart Home controller II in Apple Home Kit.
How does the childproofing feature of the Bosch Smart Home Dimmer (functions) work?
The childproof lock can be activated in the Smart Home app. Operation via an optionally connected button is then blocked.
What is the difference between the Bosch Smart Home Dimmer and the Bosch Smart Home Light/shutter control II (functions)?
Light/shutter control II can switch connected devices on and off on up to two circuits.
The Dimmer can only control one channel, but can regulate the flow of current to control the brightness of connected light sources.
Which radio protocol does the Bosch Smart Home Dimmer use (functions, connection, range)?
The Bosch Smart Home Dimmer uses the ZigBee 3.0 radio protocol and also serves as a range extender for other ZigBee 3.0 devices.
What is the Bosch Smart Home Dimmer (function, scope of delivery)?
With the Bosch Smart Home Dimmer, you are able to control the brightness of your dimmable light bulbs smartly. For example, you can create the ideal mood lighting for your next movie night.
Does the Bosch Smart Home Dimmer also work with ordinary push-buttons (installation)?
Yes, the Bosch Smart Home Dimmer can be operated with push-buttons without any problems. By pressing and holding the button, the light source is either dimmed "up" or "down", depending on the direction in which you last dimmed. Release the push-button when the desired brightness is reached. Once the upper or lower dimming limit has been reached, release the button briefly and then press and hold it again. The light source is then dimmed again in the other direction.
Can the Bosch Smart Home Dimmer also be used as a range extender (functions, connection, range)?
Yes, the Bosch Smart Home Dimmer can be used as a range extender for other ZigBee 3.0 devices.
Call us.
Call us about your request. We will be happy to help you personally and competently.
0808 1011 151
(toll-free service number for calls from UK)
0808 1011 151
(toll-free service number for calls from UK)