Help with Philips Hue

First install the Philips Hue Bridge using the Philips Hue app and then all the lamps that you want to integrate into your smart home network. You can find the app in the corresponding app store.

Then open the Bosch Smart Home app and select "Add" and "New device". Under "Manual" you will find the Philips Hue Bridge. The app will then guide you through the simple connection process.

Please also refer to our installation video in this article. If there are any problems displaying the video, you can also find our installation and reset videos on our Bosch Smart Home YouTube channel at the following linkLink.

Make sure that you have already successfully integrated the lamp using the Philips Hue app. You can then add the lamp to your "My Home" under "Add device" >> "Add new device" >> "Manual" >> "Philips Hue lamps". Make sure that the lamp is supplied with power.

Always connect new lamps to your Hue Bridge first using your Philips Hue app. You can then find the lamps under "Already installed devices".

If you are unable to integrate a lamp into your Philips Hue app, please contact theSupport from Philips Hue.

Please follow the steps below:

1. make sure that the lamps are always supplied with power. If you switch the lamps off with your light switch, you can no longer switch them on with your app as the power supply is interrupted.

2. check whether you can still control the lamps with the Hue app. If not, reconnect them. If the problem persists, please contact theSupport from Philips.

3. if you can control the lamps with the Hue app, please check whether your Smart Home controller and the Philips Bridge are connected to the same Wi-Fi router. If necessary, delete the Philips Hue Bridge from the device list and connect it again.

If the problem persists, please contact our free of chargeCustomer service.

As soon as you have assigned one or more lamps to a room, you can select the room lighting control under "Add favorites" on your favorites screen. This allows you to switch all lamps in a room on and off.

Yes, this is possible. 50 lamps can be controlled per bridge. Which lamp is connected to which bridge is irrelevant for the Bosch Smart Home system.

To integrate new lamps into your Philips Hue system or your Bosch Smart Home system, you need the Philips Hue app. After successful integration into the Philips Hue app, you can then easily integrate the new lamps into your Bosch Smart Home system.

As soon as you have assigned several lamps to a room, you can control them using the so-called room lighting control. You can then save the automatically stored room lighting control in your favorites via "+" and switch all the lamps in the room together with one click.

You can use the Bosch Smart Home app to control the basic functions of Philips Hue. This currently includes switching on and off, color selection and dimming the light intensity.

Special lighting functions will still only be selectable with the Philips Hue app. To be able to select these, it is possible to jump directly from the Smart Home app to the Philips Hue app at defined points.

If a Philips component is defective, a possible exchange can be made directly via Philips. Please get in touch with your Philips customer contact at the following addressLink.

All lamps (indoor and outdoor, bulbs, light strips, etc.) that are part of the Philips Hue system are supported by the Bosch Smart Home app. Find out more on our Philips Hue partner page in our webshop:Link.

The following Hue devices cannot be integrated: Hue switches, Hue Taps, Hue Motion detectors etc. as well as switches, plugs, Motion detectors etc. from third-party providers.

In the event of a smoke alarm, the Philips Hue lamps light up as follows:

• Philips Hue Color lamps: the lamps switch to the color yellow and light up permanently. The color can also be perceived as green-yellow or green, depending on the color perception and environment.
• Philips Hue White bulbs: Switch on at 20% of their possible brightness and light up permanently.

Philips Hue is an intelligent Light control system from Philips. With the Philips system, you can control the brightness and colors of your Philips Hue lamps using your smartphone, for example.

Integrate Philips Hue products into your smart home and control your lighting flexibly at home and on the move. Smart integration into scenarios and automations automatically regulates everyday routines. Integrated into your "Coming home" scenario, pleasant light awaits you in the hallway.

Choose from an infinite variety of adjustable colors and options. For example, you can combine the flush-mounted Light control and a table lamp integrated via a Smart plug: This turns all light sources in a room into easily controllable "room light".

You can find more information about the Philips Hue system on our partner page or on theHomepagefrom Philips Hue.

In the event of a smoke alarm, the Philips Hue lamps light up as follows:

• Philips Hue Color lamps: Lamps that can display colors switch to the color yellow and light up permanently. The color can also be perceived as green-yellow or green, depending on the color perception and environment.
• Philips Hue White lamps: Lamps that cannot display colors switch on to 20% of their possible brightness and light up permanently.